Day 1Diagnose
Wednesday 13 January 2027
How ready are we, really?
Recognise warning signs in customer requirements, capacity and processes before the first delivery.
Implementation-Ready Masterclass
You’ve won a new customer!Is your operation ready for go-live?
Over three training days you assess your own organisation and decide what must be ready before go-live.
Organised by NeKoVri Talenten CollegeFacilitator: Dave Hamelink, Vantage Point Consulting
- Training days
- 13, 20 & 27 January 2027
- Time
- 09:00–16:30
- Venue
- Fruit Tech Campus, Oudenhof 40, 4191 NW Geldermalsen
- For
- Directors, operations managers and implementation leads at cold and frozen storage companies
A signed contract is not yet a running operation.
Customer requirements
Are customer requirements agreed before the first delivery?
Capacity and processes
Can you handle the new volumes alongside existing customer work?
People, systems and data
Do teams know their tasks, and are product and customer data ready?
The programme
Day 2Design
Wednesday 20 January 2027
What needs to be in place?
Use a shared fictional case to decide what must change in working procedures, responsibilities and system data.
Day 3Deliver
Wednesday 27 January 2027
Which gaps will you tackle first?
After a short knowledge test you choose the actions for your own organisation.
What you take away
Your readiness assessment
See where capacity, working procedures, people or customer data could delay the start.
Your first 2–3 priorities
The first actions for your next customer implementation.
Clear agreements with the customer
Agree what the customer needs and what operations must deliver.
Dave Hamelink
Facilitator of this NeKoVri training · Vantage Point Consulting
Dave was ultimately responsible for standardising customer implementations and the transition to live operations. He brings that experience to decisions about customer requirements, working procedures and systems for new customer implementations.
Good to know beforehand.
No. You practise preparing and running a customer implementation: customer requirements, capacity, working procedures, people and systems, from preparing for go-live through the first six months of operations.No. You practise preparing and running a customer implementation, from preparing for go-live through the first six months of operations.
A NeKoVri Talenten College training, facilitated by Dave Hamelink of Vantage Point Consulting. Official course page at NeKoVri Talenten College
Ready for the next customer implementation?
Register for the first group. NeKoVri will confirm your place separately and invoice your company.